Implement the Perfect Consultation!
Once you’ve created your perfect consultation questions for new clients and existing clients, let’s implement these lists for all staff members. It’s about giving the professionals all the tools they need to be successful. By implementing a consistent consultation system, you’re creating a phenomenal experience for your clients regardless of who they visit at your business. We all have times of unplanned sick days, vacation days or maternity/paternity time off. If some of the staff is awesome at communication and some are not, this becomes a disservice to your clients. So let’s do this together to ensure everyone’s success!
Here’s an example of one salon’s consultation plan for brides-to-be (download it here):